Product

The human execution layer for Shopify operations.

Shopify and automation handle what software can do. ShopTasks manages the operational work that still requires people — with owners, deadlines, and store context.

How operational work moves

Store event → Work → Owner → Resolution

  1. 01 Event

    Order #18452 requires manual review

    A store event or exception creates work that software cannot finish alone.

  2. 02 Work

    ShopTasks creates an operational task

    The work is captured with Shopify context — order, customer, or product attached.

  3. 03 Owner

    Assigned to Sarah · Due today

    A named owner and deadline make accountability visible to the whole team.

  4. 04 Resolution

    Resolved · history retained

    Completion leaves a record of what happened — not another forgotten chat thread.

Outcome-led capabilities

Features support the story of accountable store work — they are not the story themselves.

Every piece of work has an owner.

Assign store work to a named person so nothing sits unowned in Slack or email.

Abstract visual of store work connected to a named owner

See what's about to slip before customers notice.

Due dates, overdue states, and at-risk work help managers intervene early.

Abstract visual of unowned, overdue, and due-today operational work

Turn store work into clear workflows.

Use boards to see what's next, what's moving, and what's stuck across order follow-ups and exceptions.

Abstract visual of store events becoming owned work and completion

Keep Shopify context attached to the work.

Link tasks to the order, product, or customer that created them so the team has the details they need.

Abstract visual of tasks linked to Shopify orders, products, and customers

Build repeatable operations with templates

Save time with templates for recurring store processes — opening checklists, inventory checks, and order follow-ups.

ShopTasks templates including store opening checklist and inventory check

Set up ShopTasks for your team

Invite teammates, connect Slack, and shape boards around the way your store works — with unlimited staff and unlimited boards on Free.

ShopTasks team settings with Slack connected and custom board statuses

Manage tasks with Sidekick

Ask what needs attention, find overdue or blocked work, and open tasks in ShopTasks without leaving Shopify.

Sidekick summarizing overdue, blocked, and due-today store tasks in Shopify
Sidekick inside Shopify

Operational health

Know what needs attention before it becomes a problem.

Managers see unowned, overdue, and blocked work — not just a list of tasks.

At a glance
5 Unowned
2 Overdue
3 Blocked
94% Owned
91% On time

Illustrative product UI — not live account statistics.

Operating stack

Where ShopTasks sits in your stack

Shopify holds commerce data. Shopify Flow can trigger work. ShopTasks coordinates human follow-through. Sidekick, Email, and Slack keep people in the loop.

  1. Shopify Orders · Products · Customers · Sidekick
  2. Shopify Flow Triggers and automation
  3. ShopTasks Human execution and accountability
  4. Email / Slack Notifications and communication

Shopify Admin

Work stays attached to orders, products, and customers.

Shopify Flow

Trigger ShopTasks work from Shopify Flow so store events become assigned human follow-through.

Sidekick

Ask about overdue, blocked, or unowned work and open tasks without leaving Shopify.

Email

Notify owners when work is assigned, due, or updated.

Slack

Send task and board notifications to Slack channels.

Shopify Flow workflows · See how ShopTasks fits your stack →

Turn Shopify store events into assigned tasks

Give every operational task an owner, deadline, Shopify context, and a clear path to completion.

Free to install · Available on the Shopify App Store · Built for store operations